Terms and conditions

These terms govern the purchase and use of TuParty, the QR code song request and voting service provided by Strategic Party Solutions S.L., with Tax ID (NIF) B19483536 and address at C/ Henri Dunant, 17, 28036 Madrid (hereinafter, “TuParty”). Last updated: September 10, 2026.

For any question related to these terms, you can write to contacto@tuparty.club.

1. Purpose and acceptance

These terms govern access to and use of the tuparty.club website and the purchase of the TuParty service. By purchasing the service or using the application, the Customer declares that they have read and accepted these terms in their entirety.

If the Customer does not agree with any of them, they must refrain from purchasing the service.

2. Description of the service

TuParty is a web application that allows the attendees of an event to suggest songs and vote on other people's suggestions from their mobile phone, by scanning a QR code, without needing to register or install any application.

The service consists of two distinct access points:

• Public access: the access attendees obtain by scanning the QR code. It allows them to suggest songs and vote on them.
• DJ access: a private link from which the Customer, or the person they designate, views the requests ranked by votes and decides which ones to accept, which to reject and which to block.

TuParty does not play music nor does it replace the Customer's playback software: its function is to collect and rank the audience's preferences. The decision about what plays and when rests with the Customer at all times.

The QR code provided is reusable and does not change between events. If the Customer needs to hold several events simultaneously, they will be provided with as many codes as concurrent events they have contracted.

3. Purchase, prices and invoicing

The service is contracted under the plan and for the number of simultaneous codes agreed in each case. The applicable prices are those communicated to the Customer in writing prior to purchase.

Unless otherwise indicated, prices are stated exclusive of VAT, which will be added to the invoice at the applicable rate. Payments are processed through the Stripe payment gateway; TuParty does not at any time store the full card details.

Subscriptions renew automatically at the end of each period, unless the Customer gives notice to the contrary in accordance with the following clause.

4. Term, renewal and cancellation

The term of the contract and, where applicable, the minimum commitment period are those set out in the plan contracted. There are plans with no minimum commitment period and plans with an annual commitment, with different financial terms.

The Customer may request non-renewal by giving written notice to contacto@tuparty.club before the end of the current period. Cancellation takes effect at the end of the period already paid for, with no right to a refund of the unused proportional part, unless otherwise agreed or required by applicable regulations.

TuParty may suspend or terminate the contract in the event of non-payment or serious breach of these terms, after giving notice to the Customer.

5. Customer obligations

• To provide truthful information when purchasing and keep it up to date, especially the billing details.
• To safeguard the DJ access link and not share it with attendees, since it allows the event's requests to be managed.
• To use the service in accordance with the law, not using it for unlawful purposes or purposes that infringe the rights of third parties.
• To be responsible for the content the Customer itself adds to the service, including the brand elements it uploads to customize the application.
• To moderate the attendees' suggestions with due diligence, making use of the rejection and blocking functions the application makes available.

6. Customization and Customer branding

In the plans that include it, the Customer may customize the application with its logo, its corporate colors and its links to social networks. By uploading these elements, the Customer guarantees that it holds the necessary rights over them and authorizes TuParty to reproduce them for the sole purpose of providing the contracted service.

The Customer may at any time request the removal of said elements, which will take effect within a reasonable period.

7. Music content and third-party rights

TuParty displays identifying information about musical works (title, performer and cover art) obtained from third-party catalogs, for the sole purpose of enabling attendees to identify the song they are suggesting.

TuParty does not reproduce, broadcast or publicly communicate musical works. Obtaining and paying for the licenses and public communication rights that may be due for playing music at the event is the responsibility of whoever organizes or provides entertainment at said event, in accordance with Spanish intellectual property regulations.

8. Service availability

TuParty uses the reasonable means within its reach to keep the service continuously available, but cannot guarantee the complete absence of interruptions, especially those arising from force majeure, failures in communication networks or the data coverage available at the event venue.

The service requires attendees to have an internet connection on their devices. TuParty is not liable for the quality of that connection.

9. Liability

TuParty is liable for direct damages resulting from a breach attributable to its conduct. To the extent permitted by law, liability for indirect damages, loss of profits or loss of business opportunities is excluded.

TuParty is not liable for the use the Customer makes of the tool or for the musical decisions the Customer makes during the event, which are the Customer's sole responsibility.

10. Data protection

The processing of the Customer's personal data is governed by the provisions of our privacy policy. Event attendees take part without registering and without providing identifying data.

Where TuParty processes personal data on behalf of the Customer, both parties will sign the corresponding data processor agreement in accordance with Article 28 of the General Data Protection Regulation (GDPR).

11. Intellectual property

The application, its code, its design, its brand and the other elements that make it up are owned by Strategic Party Solutions S.L. or it holds a license for their use. The purchase of the service grants the Customer a limited, non-exclusive and non-transferable right of use for the term of the contract, and does not entail any assignment of intellectual or industrial property rights.

12. Amendment of the terms

TuParty may amend these terms to adapt them to regulatory changes or to changes in the service itself. Substantial amendments will be communicated to the Customer reasonably in advance, and the Customer may terminate the contract if it does not accept them.

13. Applicable law and jurisdiction

These terms are governed by Spanish law. For the resolution of any dispute, the parties submit to the courts and tribunals that have jurisdiction under the applicable regulations.